Review Monkey offers a free trial period for new users to explore the platform. During the trial period, you can cancel anytime without any charges. Your subscription will begin only after the trial period ends, unless you cancel before then.
You may cancel your subscription at any time through your account dashboard under "Settings" → "Subscription". Cancellation takes effect at the end of your current billing period.
If you cancel your subscription, you will continue to have access to all premium features until the end of your current billing period. After that, your account will be downgraded to the free plan (if available) or deactivated.
All subscription fees are non-refundable, except in the following circumstances:
To request a refund for eligible circumstances, please contact us at support@reviewmonkey.com within 7 days of the charge. Include:
Approved refunds will be processed within 5-10 business days. The refund will be credited to the original payment method used for the transaction.
If you downgrade to a lower-tier plan, the change will take effect at the end of your current billing period. No refunds or prorated credits will be issued for plan downgrades.
If we terminate your account due to violation of our Terms of Service, you will not be eligible for a refund of any fees paid. This includes but is not limited to:
All prices are listed in Indian Rupees (₹) unless otherwise stated. Applicable taxes (GST, etc.) will be added to your invoice as required by local tax laws.
You are responsible for keeping your payment information up to date. If your payment method fails, we may suspend your account until payment is received. This does not entitle you to a refund.
If you have questions about this Refund & Cancellation Policy, please contact us at:
Email: support@reviewmonkey.com
Review Monkey